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800-568-5799

LIMITED WARRANTY

What People Are Saying

A pleasure doing business with you. I will certainly recommend you and your company to my other clients when they have shipping needs.

CK, Del Mar, CA

 

Thank you, Thank you, Thank you!! The [containers] have been wonderful... You guys have made our lives so much easier...

BG, Raleigh, NC

FREIGHT MATE warrants the BENSON BOX™ Product(s) (hereinafter referred to as the "Product") to be free from defects in workmanship or materials for a period of One (1) year from the date of sale to the original End User.

Such limited warranty shall apply in the event of a determination that any part of the Product is defective in workmanship or materials occurring within the aforesaid one (1) year period. FREIGHT MATE, at its option, will repair or replace the Product at NO CHARGE under the terms of this Limited Warranty.

All Warranties for defects in workmanship or materials in the Product, expressed or implied, including any claimed warranty for merchantability and fitness for purpose, are limited to one (1) year from the date of the sale of the Product to an original End User and no Limited Warranty, either express or implied, will apply after that date. No expressed or implied Warranty is made for any of the Product which is not used for the Product's intended purpose or which many be damaged by accidents, abuse, misuse, vandalism, natural or personal disaster, including, but not limited to, lightning, fire, flood, riot, and/or any unauthorized modifications of the Product.

Limitation of Liability under this Limited Warranty: By the acceptance of FREIGHT MATE'S offer to provide the Product, Customer acknowledges and agrees that the extent of FREIGHT MATE'S maximum liability shall be limited to the replacement cost of the container only and in no event will FREIGHT MATE be liable for any other damages to include, but not limited to, damages to any item shipped in the Product, consequential damages, or lost wages arising from the purchase use, or inability to use the Product, even in the event that FREIGHT MATE has been advised of the possibility of such damages.

Upon notification of a claim under this Limited Warranty, FREIGHT MATE shall arrange for the repair or replacement of any Product determined to be the subject of a defect in workmanship or material. Customer agrees to obtain a Return Merchandise Authorization (RMA) number and to return the Product to be repaired or replaced, freight prepaid, and securely packaged, to FREIGHT MATE'S Manufacturing Facility located at 5810 Business Park, San Antonio, Texas 78218.

This Limited Warranty shall apply to the Product which has been sold and delivered to the original End User by FREIGHT MATE and shall not apply to any occurrence wherein the Product has been purchased from a third party seller.

Effective 01/01/13